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Joanna Mansour

Director of Operations & Senior Loan Originator

About Joanna

In 2002 I joined the mortgage industry, and it has been an eventful 20 years. Over the years I have had the pleasure and privilege to learn and work with some of the best mortgage professionals in the business. In addition to working with large banks and FinTech startups, I have gained numerous valuable tools and resources that has shaped me into a trusted and successful mortgage professional today. I truly enjoy working with homeowners by providing them with high levels of customer service and loan programs to fit their financial needs.

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Areas of Specialization

  • New Builds
  • Credit Rebuilds
  • Cash Out Refinance
  • Home Purchase
  • First Time Buyer
  • Vacation Homes
  • Commercial Loans
  • Second Homes
  • VA
  • FHA
  • USDA
  • Rate and Term Refinance

TEXAS MORTGAGE COMPANY DISCLOSURE

  • Figure: 7 TAC §80.200(b)
  • "CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A
  • RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A
  • COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE
  • LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT
  • FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S
  • WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS
  • AVAILABLE AT 1-877-276-5550.
  • THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF
  • CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS
  • CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A
  • WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND
  • MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE
  • PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND,
  • PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV."